Resp & QualificationsPURPOSE:The Sr. Data Analyst will be responsible for driving strategy and delivery of two key analytic tools that will be built using provider and claims data. The Analyst will sit on the Value and Sales Enablement team under the Market-Facing Analytics workstream within Health Services which is accountable for reporting on all network, provider, and contractual performance. This senior level individual contributor will bring coding and dashboard development expertise to support business decisions and sales enablement. The purpose of a Sr. Data Analyst is to find meaning in data as a thought leader so that the derived knowledge can be used to make informed decisions and assist the organizational performance. This individual will act as a liaison and interface between analytics, business units and other departments.Note: We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.ESSENTIAL FUNCTIONS:
Set objectives for dashboard development and maintenance in collaboration with key stakeholders from Health Services functional areas and Market/P&L leads. Serve as expert on provider network and health services program performance. Engages in data exploration using SQL language (reading and writing code) and leads development of dashboards in PowerBI.
Collect, analyze, and interpret data to glean insights, and develop business appropriate recommendations. Serve as consultant and expert in data insights and infrastructure with Health Services and Sales leadership.
Research and analyze data flow across complex data ecosystem including operational and analytical data platforms. Put together data maps as necessary to enable efficient and effective dashboard development.
Serve as an expert resource supporting data questions and issues from stakeholders and driving to resolution. Take regular feedback on dashboards to incorporate into maintenance plan while implementing best practices for projects.
Lead in the design, development, validation and delivery of data to provide insight into business decisions. Collaborate with the rest of the Market-Facing Analytics team to draw connections across programs and projects. Assist in production of value statements as needed to bring clinical solutions to market in support of sales growth.
Manage the collection of business and technical requirements from Stakeholders (Health Services functional leaders, Sales, and Regulatory teams) to deliver data driven solutions. Produces technical documentation that is consistent with professional standards.
Be a resource and mentor to junior level staff
QUALIFICATIONS:Education Level: Bachelor's Degree, Data Science, Mathematics, Computer Science, Statistics, Business or related field OR in lieu of a bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.Experience: 5 years' experience in an analytical/quantitative role.Preferred Qualifications:
Experience in Healthcare Industry
Hands on experience with Big Data/SQL Platforms with experience delivering production projects at scale
Experience in the market or with Sales teams
Dashboard development and maintenance experience, in PowerBI preferred
Eagerness to develop others and collaborate as a high-level individual contributor
Knowledge, Skills and Abilities (KSAs):
Quantitative, analytical and problem-solving skills.
Knowledge and understanding of analytical tools, languages, applications, platforms.
Excellent communication skills both written and verbal.
Ability to learn quickly and take direction., Advanced
Additional Skills and Abilities:
Proven track record of turning data into meaningful analysis, presenting to business stakeholders, and driving value for the business. Ability to see the big picture and to focus on details when necessary. Advanced knowledge and experience in topics of data and information management.
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging. Salary Range : $78,840 - $156,585
Salary Range DisclaimerThe disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).DepartmentMarket Value and Sales EnablementEqual Employment OpportunityCareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.Where To ApplyPlease visit our website to apply: www.carefirst.com/careersFederal Disc/Physical DemandNote: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.PHYSICAL DEMANDS:The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.Sponsorship in USMust be eligible to work in the U.S. without Sponsorship.#LI-SS1REQNUMBER: 19722
