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Are you a self-starter who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive service success with a goal of improving customer satisfaction, maximizing client retention, and increasing profitability. As a valuable technician, you will also apply your knowledge of science, mathematics, and technology to enhance client trust, build rapport, and drive yourself and your team to meet annual goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.
Responsibilities:
Meet or exceed assigned sales quota by executing the sales cycle
Engage with clients to understand needs
Evaluate mold investigations and determine possible mold risks
Create job quotes
Complete mold remediation according to company protocol
Leave jobsite with a clean, orderly appearance
Provide excellent customer service and communicate effectively to achieve customer satisfaction
Maintain appearance, and organization of trucks, warehouse, and equipment
Effectively maintain POS/CRM system protocols
Qualifications & Skills:
Must have a professional appearance and positive attitude
A valid driver license with a good driving record
Ability to pass a criminal background check
Must be able to lift a minimum of 50 pounds
Customer Oriented - Ability to take care of the customers’ needs
Problem Solving - Identify and resolve problems in a timely manner. Gather and analyze information skillfully. Work well in group problem solving situations.
Utilizes strong interpersonal skills to relate well to all people inside and outside the organization. Builds appropriate rapport with subordinates, peers, and clients.
Demonstrates persistence by rapid follow-up on commitments. Asks probing questions in order to fully understand customer needs. Overcomes objections and concerns in an appropriate manner.
Punctual, self-motivated and understands objectives and is proactive in their approach to achieve them. Looks for opportunities to improve upon those objectives.
Prioritizes effectively and is organized
Please email resume for consideration.
