Mold & Restoration Technician

Mold & Restoration Technician

31 Jan 2024
Maryland, Baltimore, 21240 Baltimore USA

Mold & Restoration Technician

Are you a self-starter who exceeds customer service expectations? We would love to have you become a respected member of our team! You will drive service success with a goal of improving customer satisfaction, maximizing client retention, and increasing profitability. As a valuable technician, you will also apply your knowledge of science, mathematics, and technology to enhance client trust, build rapport, and drive yourself and your team to meet annual goals. If you want a career where your direct influence and opinions matter, then consider working for us. You will experience the excitement of fostering team unity as you work in close collaboration with management and fellow team members to create positive working relationships.

Responsibilities:

Meet or exceed assigned sales quota by executing the sales cycle

Engage with clients to understand needs

Evaluate mold investigations and determine possible mold risks

Create job quotes

Complete mold remediation according to company protocol

Leave jobsite with a clean, orderly appearance

Provide excellent customer service and communicate effectively to achieve customer satisfaction

Maintain appearance, and organization of trucks, warehouse, and equipment

Effectively maintain POS/CRM system protocols

Qualifications & Skills:

Must have a professional appearance and positive attitude

A valid driver license with a good driving record

Ability to pass a criminal background check

Must be able to lift a minimum of 50 pounds

Customer Oriented - Ability to take care of the customers’ needs

Problem Solving - Identify and resolve problems in a timely manner. Gather and analyze information skillfully. Work well in group problem solving situations.

Utilizes strong interpersonal skills to relate well to all people inside and outside the organization. Builds appropriate rapport with subordinates, peers, and clients.

Demonstrates persistence by rapid follow-up on commitments. Asks probing questions in order to fully understand customer needs. Overcomes objections and concerns in an appropriate manner.

Punctual, self-motivated and understands objectives and is proactive in their approach to achieve them. Looks for opportunities to improve upon those objectives.

Prioritizes effectively and is organized

Please email resume for consideration.

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