We are a reputable Automotive Service Center with 10 locations around Baltimore and are seeking a highly organized and enthusiastic Events Coordinator to join our team. As an Events Coordinator, you will work with the Marketing Manager on the planning, coordinating, and attending various events.
Responsibilities:
Event Planning: Collaborate with the Marketing Manager to understand their event requirements, objectives, and desired outcomes. You will work with the Marketing Manager to create comprehensive event plans, timelines, and logistics.
On-Site: Be physically present at events and oversee all aspects of the events. Coordinate with vendors, suppliers, and internal teams to ensure timely setup, audiovisual arrangements (if applicable, decorations, booth material, handouts and other event-related activities.
Problem Solving: Anticipate and address potential challenges and troubleshoot issues that arise during events. Handle unexpected situations calmly and efficiently to minimize disruptions and ensure a positive attendee experience.
Guest Services: Provide exceptional customer service to event attendees, exhibitors, speakers, and sponsors. Address inquiries, concerns, and feedback promptly and professionally. Ensure a welcoming and enjoyable atmosphere throughout the event and represent the brand with pride.
Event Promotion: Collaborate with the Marketing Manager to develop promotional strategies and materials for events. Utilize various channels such as social media and newsletters to increase event visibility and attract participants.
Post-Event Evaluation: Conduct post-event evaluations to assess the success of each event and identify areas for improvement. Collect feedback from attendees, sponsors, and stakeholders, as well as your visual observation and generate reports to share with the Marketing Manager.
Requirements:
Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills, capable of working collaboratively with clients, colleagues, and vendors.
Attention to detail and problem-solving abilities to handle unexpected challenges effectively.
Flexibility to work weekends, and travel as required by event schedules.
Knowledge of event planning best practices and industry trends.
Bachelor's degree in Event Management, Hospitality, Marketing, or a related field is preferred.
Why join our company?
We are a trusted automotive service provider located in Baltimore, Maryland with 9 service locations. With a commitment to excellence and a passion for delivering exceptional customer service, we strive to be the go-to destination for all car care needs.
What sets us apart is our unwavering commitment to customer satisfaction and employee engagement. We believe in building lasting relationships with our clients and team members by being an honest and transparent company. We prioritize clear communication, ensuring that our team members have a shared company vision and we provide the necessary tools to help them excel in their roles.
As an integral part of the Baltimore community, we are proud to contribute to its growth and success. We are actively involved in local charities, initiatives and events, supporting our neighbors and giving back to the community that has supported us throughout the years.
By joining us, you'll have the opportunity to play a key role in promoting our trusted automotive services and creating memorable experiences for our customers. As the Events Coordinator, you'll have the freedom to unleash your creativity and implement innovative marketing strategies to drive brand awareness and customer engagement through your presence at events. You'll also have the unique chance to plan, coordinate, and execute exciting events, both within our facilities and out in the community. Join us and be part of a team that values your skills, provides growth opportunities, and allows you to make a meaningful contribution to our success.
