Front Desk Supervisor Position
(7:00 A.M. to 3:00 P.M. Monday thru Friday )
We are seeking a Full-time Front Desk Supervisor to join our team at a high-rise condominium in the Johns Hopkins University, Charles Village area. As the Front Desk Supervisor, you will report directly to the Property Manager and be responsible for greeting the residents, guests and visitors that enter the lobby. You will be responsible for upholding a professional demeanor and maintaining a clean and organized work area. Excellent opportunity for customer service-oriented individuals.
Candidate Requirements:
Communicates orally and in writing with owners, residents, board members, contractors, guests, staff, maintenance manager and management agent
Reports all activities happening in the building to employees
Enters new Resident information into software, removes residents at lease term end and
Approves request reservations
Inspects Units for resale certificate inspection
Provides training to front desk employees as needed to ensure efficiency
Receives, sorts, and distributes packages to appropriate residents/personnel
Escorts contractors to their correct destination
Updates parking, bicycle, and check/payment logs
Responsible for Security FOB activation and deactivation
Closes out maintenance service work orders
Creates office supply list
Reports meter reading for copies
Provides shift coverage for coworkers when necessary
Qualifications:
Reliable Transportation
Customer service-oriented
2 years’ experience as a supervisor
Must pass a reference and background check
High school diploma or equivalent preferred
Experience with BuildingLink Software preferred
Experience with Microsoft Office and E-mail Required
Starting salary: $18:00 per hour
Apply in person between 9:00 a.m. and 3:00 p.m. at 1 East University Parkway, Baltimore, Maryland 21218 and ask to speak to the Site Manager. Please provide a copy of your resume, Social Security Card and Identification.
