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Job Number 23224218Job Category Information TechnologyLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages the relationship with business discipline teams to plan technology investments in Marriott’s Data Platform, develop technology product strategy/roadmaps, uncover solutions, inform demand management and address escalations. Leads the businessplanning and modeling phases for proposed product enhancements with an understanding of business priorities and the ability to clearly articulate IT capabilities. Manages multiple medium to large-scale functional and cross-functional initiativesthat require coordination across business disciplines and IT teams. Builds relationships and collaborates with Global Technology and Business teams across the enterprise to delivery data initiatives. Leads direct reports providing coaching and mentoring to enable Associate growth and advancement within the organization. Manages complex budgets in excess of $10M in direct and indirect costs. Clearly and articulately communicates the need for data-driven decision making, prioritization, and execution of key strategies needed to optimize product portfolio performance aligned with strategic objectives.CANDIDATE PROFILEEducation and ExperienceMinimum Qualifications:
10+ years relevant work experience with:
Undergraduate degree or equivalent experience/certification.
5+ years recent experience with modern Enterprise Data platforms including Cloud Data Platform, Business Intelligence, and Cloud Data Warehouse technologies
5+ years of mentoring and team building experience
3+ years developing and executing strategic technology plans and/or project portfolios at Director or equivalent level
3+ years managing direct reports
3+ years managing teams in an Agile environment
Management of complex budgets of at least $2M direct and indirect costs
Exceptional verbal and written communication skills, flexing to the audience
Experienced at converting business needs into technology requirements and working within IT to manage the execution of projects and product enhancements
Experienced at cross functional collaboration with senior leaders and peers to clearly articulate product vision and desired functionality
Ability to assess customer/client needs, creatively approach solutions, and decide and influence appropriate course of action
Experience working with cross functional team to build a prioritized backlog of artifacts for multiple products
Experience with converting large business initiatives into business requirement epics that can be sourced into user stories
Preferred Qualifications:
10 years’ experience in medium- or large-scale project management across diverse application areas and technologies.
Graduate/post graduate degree.
Certified Scrum Product Owner
Project Management Certification.
Knowledge of S3, EMR, Athena, Snowflake, Tableau and PowerBI, Python and Machine Learning tools
Demonstrated knowledge of Data Management and Reporting/Analytics related business functions and applications.
Familiarity with Marriott’s existing information architecture, application portfolio, and information management methodology
Excellent analytical skills where problems are very unusual and extremely difficult.
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Proven experience in planning, budgeting, and analysis within one or more business groups.
Ability to articulate complex technical ideas in easy to understand be Executive and Business terms and effectively communicate with executive and delivery teams.
Experience with development of program and project standards in a sourced environment.
Demonstrated ability to work independently and with others.
Experience with business process re-engineering.
Demonstrated knowledge of supported disciplines.
Strong process management, negotiating, influencing, and problem resolution skills.
Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.
Ability to accomplish results through others, particularly by establishing relationships, effective controls and partnering in a managed service environment.
Experience developing and executing multi-year plans.
Solid understanding of GT financial structures and ability to manage corporate financial processes and standards - including drivers of process costs
CORE WORK ACTIVITIESBusiness/Discipline Partnership
Provides thought leadership to business/discipline to align iT processes with business strategies
In collaboration with the discipline, leads development of Data Platform and Analytics technology roadmaps
Facilities forums for data governance and portfolio management and prioritization
Serves as the escalation point of contact; leads efforts to resolve escalated issues
Prepares and delivers presentations on technology investments
Creates a shared vision for solutions and facilitates decision making. Negotiates trade-offs within and across different solution platforms.
Drives consensus amongst other functions relative to the timing of solution introduction and technology retirement
Identifies, evaluates, and presents new solution opportunities to address gaps
Fosters strong discipline relationships to fully understand business needs
Program Management
Leads modeling and planning phases for new initiatives under consideration
Leads effort to document business goals and high-level requirements
Drives collaboration with Platform Engineering, Enterprise Architecture and Infrastructure Delivery to confirm proposed solutions are compatible with IT standards
Accountable for the development of thorough and accurate business requirements, validating that solutions will meet discipline needs prior to development.
Manages and is accountable for business case development. Partners with business stakeholders and GT leaders to complete business cases by providing relevant IT information and monitoring its ability to meet all relevant IT standards.
Aligns projects with technology roadmaps and technology enterprise architecture.
Incorporates project plans, costs, schedules, and deliverables to meet business need and in support of the business case.
Monitors project risk management and creates or identifies/directs mitigation plans for each risk.
Financial, Contract and Risk Management
Collaborates with discipline partners to develop annual budgets
Partners with other technology groups to provide financial transparency to discipline partners
Manages technology roadmaps to guide solutions along a common path as well as retirement or migration of lesser-used or expensive to maintain technologies.
Aligns with Security and Privacy to validate that processes are followed to protect and secure customer and/or associate data
Engages with Vendor Relations to develop service agreements with external companies on behalf of the discipline
Leadership Accountabilities
Manages a team; responsible for staffing, performance management and development, and creating a positive work environment
Mentors and coaches team members as appropriate
Actively drives maturity of IT operating model (i.e. participation in Communities of Practices) and continuous improvement
Serves as escalation for project team, if required.
MANAGEMENT COMPETENCIESLeadership
Adaptability -Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Strategy Execution -Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Business Process and Analysis -Knowledge of multiple processes within sponsor department; ability to document key process flows, recognize processes for redesign, identify opportunities and translate business processes into information system’s needs. Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.
IT Business Management -Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools. This includes the ability to redefine processes, make recommendations, and perfect process governance frameworks.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
