Description We are offering a short term contract employment opportunity for an Office Assistant in Crofton, Maryland. As an Office Assistant, you will support our team by managing inbound communication, carrying out data entry tasks, handling customer service interactions, and utilizing Microsoft Outlook for various tasks. Responsibilities: Receive and manage inbound calls with professionalism and courtesy Perform data entry tasks, ensuring accuracy and efficiency Provide exceptional customer service, addressing customer inquiries and resolving issues promptly Utilize Microsoft Outlook for email communication, scheduling, task management, etc. Monitor customer accounts and take necessary actions based on account status Maintain accurate records of customer interactions and transactions Support other team members with administrative tasks as needed Ensure office procedures and protocols are followed for efficient operations Assist in the preparation of regularly scheduled reports Develop and maintain a filing system for easy data retrieval. Requirements Must have proficiency in answering inbound calls and providing customer service. Requires strong skills in computer data entry and Microsoft Outlook. Previous experience as an Office Assistant is desirable but not mandatory. Excellent communication and interpersonal skills will be needed. Ability to work independently and as part of a team. Strong organizational skills and attention to detail are required. Must demonstrate a professional demeanor and the ability to handle confidential information. A high school diploma or equivalent qualification is necessary. Must be able to multitask and prioritize tasks efficiently. A willingness to learn and adapt to new systems and software as required. A proactive approach to problem-solving and improving office processes. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
