15-20 per hour | 1123 Industrial Park Way, Denton, MD, United States | Base + Bonus | E64 Service | Full Time Automotive Service Coordinator / Service Advisor-in-Training Income ranges from $15 to $20 per hour, commensurate with experience and qualifications. Potential Bonus available based on performance. Address: 1123 Industrial Parkway, Denton, MD / Contact (302)648-JOBS with any questions. Hertrich Family of Automobile Dealerships seeks an energetic Automotive Service Coordinator/ Service Advisor-in Training to enhance our world class service team at Hertrich Chevrolet of Denton!
Are you looking for spectacular growth opportunities?
Do you thrive in a fast-paced environment where you have unlimited career potential?
Are you an enthusiastic individual who wants to work for a mission driven company?
Then our Company is the right fit for you!
The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three generations, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.
Our Automotive Service Coordinator / Service Advisor-in-Training will learn the role of our Service Consultant who is responsible for overall commitment to client services for our dealership clients. In this position, you will be trained for the role that involves networking and client relationship skills to sell the Company's services along with other tasks.
Hertrich offers our Automotive Service Coordinator / Service Advisor-in-Training:
Paid Employee Vacation, Holidays and Personal Time off Days
Family Medical, Dental, Vision, Cancer & Life Plans available
Employee 401K Plan with Employer Match available
Employee Short & Long-Term Disability Plans available
Employee Purchase Discounts available
Automotive Service Coordinator / Service Dept. Assistant Duties Include but are not limited to:
Answer incoming service calls and schedule appointments
Meet and Greet Service Customers promptly while checking in cars
Proactively securing parts for scheduled repairs
Assist with Warranty Claims by organizing the paperwork
Light Warranty claim submissions
Ensure complete customer satisfaction by getting it right the first time
Other duties as directed while training for Service Advisor role.
Automotive Service Coordinator / Service Dept. Assistant Qualifications:
Must be a customer-oriented, self-motivated team player
Prior sales and/or customer service experience required
Prior upselling experience a plus
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record.
"We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
