Digital Sales Director

Digital Sales Director

29 Oct 2026
Maryland, Edgewood, 21040 Edgewood USA

Digital Sales Director

The Digital Sales Executive is responsible for driving the growth of recurring digital revenue across the assigned region through the sale of software, SaaS and cybersecurity solutions. Working in partnership with Key Account Managers, Market Sales teams and the Digital Business Unit, the role identifies, develops and converts opportunities that enhance customer outcomes while accelerating digital transformation and software adoption.The role acts as the regional digital sales specialist, leading opportunity generation, customer engagement and commercial execution for digital solutions, while contributing to the development of scalable sales methodologies, market strategies and digital growth initiatives.Duties:Own and deliver assigned annual recurring revenue (ARR) and digital sales targets within the designated territory, including achievement of net-new digital/SaaS revenue growth.Own the end-to-end sale of digital and SaaS propositions, including the ELECTORA platform, iCMORE AI-enabled algorithms, Cloud Products & CRE, and Cybersecurity solutions, both as standalone offerings and as an attachment to core detection equipment.Proactively identify, qualify, and pursue software and digital opportunities across the installed base, new business prospects, and upcoming tenders.Develop and execute regional digital growth plans aligned with commercial objectives and Digital Business Unit priorities.Partner closely with Key Account Managers (KAMs) and Market Sales Directors to maximise software attach opportunities and ensure digital solutions complement and strengthen core equipment relationships.Build and maintain relationships with customer decision-makers, influencers and executive stakeholders.Lead customer discussions focused on business outcomes, operational improvements, efficiency gains, compliance and risk reduction rather than product features alone.Collaborate with Technical Pre-Sales Engineers, Solution Architects, Integration Engineers, and Digital Subject Matter Experts to develop solutions, scope requirements, and support complex bids and tender responses.Apply strong financial and commercial acumen to support business case development, opportunity qualification, pricing discussions, contract negotiations, and recurring revenue growth.Maintain accurate forecasting, pipeline management, and ARR reporting through CRM systems and governance processes to support business planning and performance management.Collaborate with the prospect to Bid Process to support inputs required to obtain approval to bid via Smiths Detection’s DOA.Monitor market trends, customer requirements, competitive developments, and emerging technologies to identify growth opportunities and support portfolio development.Prioritise strategic aviation accounts while supporting the expansion of digital solutions across Ports & Borders, Urban Security, and other target market segments.Contribute to the development of digital sales methodologies, customer use cases, and best practices to strengthen regional capability and drive consistent execution.Support onboarding and enablement activities for future digital sales colleagues and contribute to the growth of the regional digital sales capability.Ensure all commercial activities are conducted in accordance with company policies, ethical standards, regulatory requirements, and applicable governance processes.

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