Professional RequirementsRequired:Effective communicator (verbal and written; follow-ups)Good customer service potentialGood organization (time management, task prioritization)Sense of urgency and self-motivatedSelf-Development (personal investment: actively learning and improving their technical skills)Company policy complianceInternal controls (e.g. identity management)IT policy enforcement (experience)Keep Anthony up to date on internal politics Exemplary:Ticket management or helpdesk experienceBudgeting experienceIT procurement experience (vendor management)IT asset management experience (inventory)