Overview:Aerotek Corporate has an immediate opening for a Payroll Associate at our corporate office in Hanover, MD.Hours: Full Time | Monday - Friday | 8:30AM - 5:30PMCompensation: $21. 63 per hour + $1,000 Quarterly Bonus PotentialSummary of Responsibilities:Reporting to the Payroll Lead, the Payroll Associate will be responsible for professionally and efficiently coordinating the high volume of Payroll related requests from field partners for the external employee population. They will work closely with internal and external partners throughout multiple Operating Companies to provide outstanding service; including, but not limited to, answering questions, completing Correction Request, fulfilling cash pay card orders, as well as reviewing federal and state tax forms.Essential Functions:
Serve as the first point of contact for field partners seeking payroll assistance by email or phone
Responds accurately and timely in adherence to the 1/24 rule to field partner email inquiries, resolves requests and defers to appropriate Payroll Specialist when necessary
Communicate policies and procedures to field partners regarding Payroll related functions
Compile, distribute and complete Payroll related queries, reports, and audits
Coordinate the timely resolution of payroll discrepancy items
Maintain multiple tracking logs in Excel
Daily sorting/scanning of mail and documents to Payroll Specialists
Send emails and make outbound calls to 3rd parties for payroll related research (Bank of America, check cashing facilities)
Direct contractor calls to aligned Collocation Center partners
Various administrative duties related to Payroll
Education & Experience Requirements:
Strong analytical skills
Payroll experience preferred
Stellar customer service skills
Excellent verbal and written communication skills
Strong organizational and time-management skills
Exceptional active listening abilities
Computer skills: PeopleSoft, Microsoft Office
Ability to multitask, prioritize, and manage multiple communication channels at a given time
Our People Are Everything. For more than 35 years, Aerotek Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, construction, aviation and facility management industries, we partner with more than 13,000 clients and 200,000 light industrial and skilled trades contract employees every year. Our people-focused approach connects quality talent with meaningful work and continuous opportunities. Headquartered in Hanover, Md., Aerotek operates a unified network of over 250 offices across North America. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.Actalent is an equal opportunity employer.
