Description As a Senior Content Designer in the shopping experiences space in Product Experience Design and Research XDR you'll partner with teams of Designers Researchers Product Managers and Engineers to create compelling experiences. Your role in this highly collaborative environment is pivotal in shaping the customer experiences establishing how our brand voice comes to life defining human-centric content strategies and continuously advocating for improved experiences.The Shop team designs and implements innovative human solutions for our search product list page PLP and products details pages PDP.Skills Overview:
A deep understanding of how to create effective information architecture IA
The ability to interpret and use customer data to make design decisions
A gift for building relationships with product and engineering partners and leveraging them to create effective ways of working
Robust storytelling UX writing content design and content strategy skills
A curious mind and a collaborative heart
4 years of experience as a Content Designer UX Writer or Experience Designer specializing in writing or 8 years in a related role
Requirements
What are some preferred/nice to have skills the manager is looking for?
2 years of experience working in e-commerce or other large design environment
Experience envisioning defining and modeling end-to-end multichannel experiences
Skilled in balancing an Agile work environment / iterative product development with a cohesive and holistic view of the customer journey
Basic understanding of designing for WCAG 2.1/508 accessibility standards
Innovation starts with people.®
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