What will I be doing? As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS task. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store.Here is how it looks in action:Support the Store Management team by proactively mitigating hazards, conducing training programs and driving operational excellenceSupport the customer experience by printing POS tickets and assist with updating price adjustmentsSupport with EHS activities in accordance to local guidelines, including training new hiring and training refresher coursesRaise maintenance repair orders, liaising with contractors, and supporting store management teams required contractor paperworkAssist with reporting and resolving technology repairs in a timely mannerInput updates to systems and maintain stock file accuracy and manage lost property processOrder PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stockedSupport with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines
