Levy Sector Salary: Other Forms of Compensation: Pay Grade: 12 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryAs the Senior Catering Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory.
Ensures all catering services exceed guest expectations
Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
Communicates clients’ needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectations of services
Has location-specific food and wine knowledge
Initiates contact with clients to secure their food and beverage selections in advance of event dates
Has strong attention to detail
Holds team accountable to steps of service to deliver great guest service
Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time
Ensures Show Quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits, and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Supports and communicates Company initiatives
Respond and assist in any departmental guest service issues
Executes all menus, promotions, and programs as outlined by the Director of Catering per Levy standards
Develops and executes strategic research programs and plans per Core Signatures
Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, Reserve, and more)
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting on time
Completes required department reports and compiles information at month-end closing
Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
Assures the continual process of revenue development
Promotes the sale of profitable Levy services
Prepares account forecasts and analysis of group sales per Levy Core Signature Guidelines
Assures the complete billing for client services and receipt of payments per Levy standards
Uses all performance management tools to provide guidance and feedback to the team
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains, and develops team members according to Levy guidelines
Displays a positive attitude towards team members
Job Requirements
3+ years of experience in a food and beverage operational position
A bachelor’s degree in hospitality management is preferred
High level of computer literacy
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/) Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Applications are accepted on an ongoing basis. At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.Req ID: 1285164Levy Sector [[CustclntAcName]] Kahlia R Doss [[reqclassification]]
