Description We are offering a long-term contract employment opportunity for an Administrative Assistant in the Energy/Natural Resources industry, located in Middle River, Maryland, United States. The successful candidate will be responsible for processing customer applications, maintaining accurate customer records, and resolving customer inquiries. This role also involves monitoring customer accounts and coordinating communication with other internal departments.Responsibilities: Navigate through MS Excel and Word proficiently to process customer credit applications accurately and efficiently Maintain accurate customer credit records, including data entry and filing Use excellent communication skills to respond to customer inquiries, both over the phone and via email correspondence Coordinate and communicate with other internal departments to ensure smooth operations Make outbound calls to customers and receive inbound calls, documenting all communications in the system Assist with the completion of various special projects within a database, demonstrating multi-tasking skills Update customer account information in a proprietary system regularly Stay motivated and extremely focused under tight time constraints Be flexible with working hours, including potential weekend shifts Utilize Customer Service and Administrative Assistance skills to complete daily customer service tasks.Requirements Proven experience in CSR / Customer Service Proficiency in maintaining records and filing systems Advanced skills in MS Excel Prior experience in a call center environment Proficient in data entry with a focus on alphanumeric input Excellent customer service skills Previous experience in administrative assistance Familiarity with the energy/natural resources industry would be advantageous Ability to handle confidential information with discretion Strong organizational and time management skills Excellent verbal and written communication skills Attention to detail and problem-solving skills.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
