Senior Control Center Maintenance Engineer Accountabilities:
Ensure the execution of help desk activities in alignment with contractual requirements
Ensure the execution of starting, performance and closing of onsite and remote interventions
Ensure trouble shooting execution and fault finding analysis
Ensure monitoring and analysis of Reliability & Maintainability figures and operational performance of in-service equipment
Ensure the update and maintenance of “as maintained“ software and hardware configurations
Ensure the issuing of reporting for onsite and remote maintenance activities in alignment with contractual SLAs
Identify, implement, and track support needs and system modifications
Work collaboratively with the Engineering team to monitor and control activities leading to the successful implementation of engineering changes
Monitor CBTC subsystems for failures, exceptions, and threshold issues
Complete adherence to quality standards and procedures
Develop technical reports and presentations for senior management as needed
Requires on-call status
After hours and periodic shift work may occasionally be required
Additional duties as assigned
Required Skills/ Knowledge:
ACSES II PTC, CBTC and back-office experience
Interpersonal skills a must
Self-motivated, goal oriented, task oriented, and able to follow written procedures
Able to read and follow written procedures, network diagrams, wiring diagrams, and schematics
Strong problem solving/troubleshooting skills
Experience in railroad signaling projects or maintenance
Railway Safety Rules & Regulations
Testing & fault finding
Incident/accident investigation
Knowledge of technologies
Statistical analysis and “data management”
Use of maintenance tools
Windows and Unix server skills to include Command Prompt and Terminal commands
Excellent Organizational skills
Strong Leadership and Communication skills
Solid documentation experience with Visio, Word, and Excel
Field experience acceptable in lieu of lab experience
Education / Qualifications
Bachelor’s degree in a technical area or equivalent technical background
Five to ten years of experience in maintenance activities or equivalent
This is a contract role that will pay up to $46/hr based on experience
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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
