We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Rosedale, Maryland. As a York Factory Direct HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makersDevelop and implement strategic account plans to maximize revenue growth and client retentionConduct regular meetings with clients to understand their needs, present solutions, and address any concernsCollaborate with internal teams to ensure timely delivery of products or services and resolve any issuesIdentify and pursue new business opportunities within existing accountsNegotiate contracts and terms of agreement with clientsMonitor and analyze account performance, providing regular reports and insights to managementStay up-to-date with industry trends and competitor activities to provide valuable insights to clientsParticipate in industry events and networking opportunities to expand the company's presence and identify potential leadsMaintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system
