Employment Type:Full timeShift:Description:This position is responsible for assisting in providing a model of care that ensures the delivery of quality, efficient, and cost effective healthcare services. Implementing care gap closure, supporting the provider to offer evidence-based medicine, managing the disease registry, patient and family self-management support, and care coordination activities across the care continuum. The Care Coordination Assistant supports the mission and goals of Holy Cross Health through a patient centered care approach. The Care Coordination Assistant works collaboratively with provider care teams, Care Transformation colleagues, other health care professionals, community services and other stakeholders to assist in providing quality, safe and efficiently coordinated care for all patients within Holy Cross Health's CTO network of providers.General Summary:This position is responsible for assisting in providing a model of care that ensures the delivery of quality, efficient, and cost effective healthcare services. Implementing care gap closure, supporting the provider to offer evidence-based medicine, managing the disease registry, patient and family self-management support, and care coordination activities across the care continuum. The Care Coordination Assistant supports the mission and goals of Holy Cross Health through a patient centered care approach. The Care Coordination Assistant works collaboratively with provider care teams, Care Transformation colleagues, other health care professionals, community services and other stakeholders to assist in providing quality, safe and efficiently coordinated care for all patients within Holy Cross Health's CTO network of providers.Minimum licensure/certification required (if applicable):Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA), required.Minimum Knowledge, Skills, & Abilities Required:High school diploma required; Bachelor's Degree preferred. Five years’ experience in a healthcare setting, preferably an ambulatory setting. Moderate to high computer literacy with willingness to learn, ability to document/access effectively within multiple electronic health records, health-related databases and other care related platforms. Knowledge of Microsoft Office suite software required. Knowledge of performance improvement, billing, coding, and documentation requirements highly desired. Knowledge of evidence-based behavioral change methodologies and motivational coaching techniques highly desired. Must be collaborative and comfortable operating in a shared leadership environment. Demonstrate ability to function effectively in a dynamic, fast-paced environment. Demonstrates customer focused interpersonal skills to interact in an effective manner with practitioners, the interdisciplinary health care team, community agencies, patients, and families with diverse opinions, values, and religious and cultural ideals. Demonstrates ability to work autonomously and be accountable for outcomes.Working Conditions:Physical Requirements : Light work, exerting up to 20 pounds of force occasionally and up to 10 pounds of force frequently as well as a negligible amount of force constantly to move objects. Light work refers to working conditions where the use of an arm or leg requires exertion of force greater than that for sedentary work and where the worker sits most of the time.Visual Acuity : The worker is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and the operation of machines, including inspection of machines; using measurement devices; and assembly or fabrication parts at distances close to the eyes.Environmental Conditions : The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)Works mainly in an office environment, on patient care units, in clinic/outpatient areas and in patient rooms. Requires frequent contact with patients, family and staff.Reporting Relationship:Reports to the Director, Population HealthHoly Cross Health is an Equal Employment Opportunity (EEO) employer.Qualified applicants are considered for employment without regard to Minority/Female/Disabled/Veteran (M/F/D/V) status.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran