The Inside Sales Representative is responsible for monitoring various procurement channels and working with customers to achieve set revenue and margin targets. This position is responsible for interacting with customers and fulfilling their requirements primarily through monitoring bid boards, answering incoming quote requests via phone and email, developing relationships with repeat customers, and maintaining an active pipeline. The Inside Sales Representative is expected to be professional and well educated on the products and solutions they are providing to our customers.ESSENTIAL FUNCTIONS Reasonable Accommodations Statement In order to perform this job successfully, an individual must be able to perform the essential duties outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
Answer customers' questions about products, prices, availability, product uses, and credit terms using various communication tools
Recommend products to customers, based on customers' mission type, needs and interests
Quote prices, credit or contract terms, warranties, and delivery dates.
Utilize ERP system for processing orders
Enter all quotes, customers, and opportunities into Salesforce and maintain a pipeline
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Provide customers with product samples and catalogs.
Develop a marketing strategy to access new contacts within the existing account base
Achieve sales and margin objectives set by your director
Conduct continuing market research on specific channels of business and assist in developing territory strategy, vendor relations and dealer of records
Respond to undriven-preferred vendor opportunities on the TLS SOE and FESE contracts
Communicate with the Regional Sales team to provide them leads in their areas from bid boards or incoming inquiries
Monitor all bid boards for opportunities within the assigned market segment. Sites to include DIBBS, GSA Ebuy, Unison, and SAM.gov
POSITION QUALIFICATIONS
Ability to organize and manage multiple priorities
Excellent communication skills both written and verbal across all business levels
Solid understanding of assigned sales markets as well as company objectives and goals
Ability to build rapport and credibility with colleagues, customers, and suppliers
Customer service focused with the ability to manage difficult customer situations
EDUCATION AND EXPERIENCE
Associates Degree in Business or related field or work equivalent
Government sales and Federal contracting experience a plus
COMPUTER SKILLS
MS Office Suite or comparable software, internet search capability & database creation/entry
Understanding & experience in Enterprise Resource Planning (ERP) software
Sales force Experience a plus
WORK ENVIRONMENTTypical office environment.Equal Opportunity Statement:Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfhttps://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdfhttps://www.dol.gov/whd/regs/compliance/posters/eppac.pdfThe Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
