Follow the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
Perform insertion and removal training of contact lenses to customers, as permitted by state law.
Educate clients on proper eyeglass and contact lens care.
Maintain accurate and organized patient records.
Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.
Answer, screen, and forward incoming phone calls in accordance with NVI protocol.
Maintain visual merchandising according to Brand and Company Standards.
Qualifications
Are you the right fit? – The Suitable Talent
Fluent in reading and speaking both English and Spanish.
Previous retail experience preferred, but not required.
Maintain license, as required by state.
Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
Strong customer service skills.
Able to give instruction in a clear and concise manner to customers.
Effective interpersonal skills.
Excellent organizational skills.
Detailed oriented.
Multitasking and time-management skills.
Ability to learn optical knowledge.
Professional attitude and appearance.
Additional Information
What are the benefits? National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.
Be the front-line seller who drives sales, identifying and generating opportunities for different kinds of customers. You will foster client satisfaction by maintaining regular customer contact and managing customer expectations. You will develop customer relationships through coordinating and/or attending trade shows, seminar, and similar events. You will provide education of Honeywell product through technical presentations. You will maintain and provide reports and opportunity status using our customer relationship management system. You will provide competitive intelligence and market trends. You will provide forecast/demand input to Sales Inventory Operations Planning (SIOP). This is a #remote role but will require travel along the Eastern territory of the United States.
