Registration Clerk

Registration Clerk

31 Dec 2023
Massachusetts, Billerica, 01821 Billerica USA

Registration Clerk

Great careers are built at CareWell Urgent Care. We understand that talented health care professionals appreciate having options. We are proud to offer our team members many career and lifestyle choices throughout our 17 locations.Apply today, this could be the perfect opportunity for you!CareWell Urgent Care is currently seeking a full time and part timeRegistration Clerks to join our team at our Billericalocation.Summary:As a receptionist, you will be the first point of contact for our Norwell location patients. Our receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit the center.To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.Ultimately, a receptionist’s duties and responsibilities are to ensure patients are welcomed positively and to execute all administrative tasks to the highest quality standards.Hours:8:00 am - 8:00 pm (3 scheduled days a week and rotating weekends)Responsibilities:Check patients in using our EMR system (Athena)

Aid patience with registration process when needed

Insurance verification

Collect patient co-pays and balances

Ensure lobby is presentable at all times

Provide information and assistance as needed to patients and your team

Maintain a sanitary and organized workspace

QualificationsPrior experience in urgent care or other medical specialty is preferred but not essential.

Positive attitude

Excellent computer skills

Candidate must be able to take initiative

Experience as a receptionist, front office representative, or similar role

Proficiency in Microsoft Office Suite

Hands-on experience with office equipment (e.g., fax machines and printers)

Professional attitude

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service and patient care focused

High school degree or equivalent

Clinical experience is also highly valued, and individual could have a dual clinical and administrative role by JazzHR

Job Details

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