Job Title: Office Administrator
Location: Ashland, MA
About Us
Thread is a busy, high-end workroom specializing in window treatments, pillows, and cushions. We proudly partner with interior designers to bring their visions to life. Our fast-paced, detail-oriented environment is looking for an experienced Office Administrator to join our team full-time.
Position Overview
The Office Administrator plays a key role in supporting the daily operations of the business. This position requires a highly organized professional who can manage multiple priorities, communicate effectively, and support both clients and vendors with exceptional service.
Key Responsibilities
Administrative:
Manage office email and phone inquiries.
Oversee office supply inventory and ordering.
Maintain and organize material and samples library.
Calculate fabric requirements and provide details to design clients.
Assist owner with obtaining hardware and shade quotes from suppliers.
Support owner with proposal preparation and data entry in Design Manager.
Set up and maintain client folders.
Confirm client shade and hardware orders with suppliers.
Communication:
Answer client questions regarding timelines, scheduled work, and completed projects.
Follow up with clients after work completion.
Communicate with vendors and suppliers as needed.
Serve as primary contact between the office and external parties (clients, vendors, service providers).
Qualifications
Proficiency with Microsoft Office required.
Experience with QuickBooks, Design Manager, or Studio Designer is a plus.
Strong organizational and communication skills.
Detail-oriented with the ability to manage multiple priorities.
Compensation & Benefits
Salary commensurate with experience.
Benefits package available.
