Full Time Exit Booth Agent (East Boston, MA)

Full Time Exit Booth Agent (East Boston, MA)

02 May 2019

Full Time Exit Booth Agent (East Boston, MA)

Get on the fast track to a more rewarding career with National Car

Rental and Alamo Rent A Car - teams that are committed to quality,

innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding

and growing. At National and Alamo, exciting careers and opportunities

are made possible, because how far you go is really up to you. It's a

fast-paced, people oriented business that offers incredible earning

potential and performance-based promotions. Our philosophy is to take

care of our customers and employees first. We know if we do this,

success will follow - for both our company and our employees.

Our Boston Logan Airport operation is in need of a Full-Time Exit Booth

Agent! The Exit Booth Agent provides superior, friendly, efficient

service during all aspects of the rental car assignment process;

facilitates the rental process through verification and documentation

of all necessary driver information and vehicle selection information

for an efficient and timely rental and return experience. Performs all

responsibilities with a focus on the needs of our customers and in

accordance with our Quality Standards.

The starting rate of pay for this position is $15.50/hour with

potential for a monthly customer service bonus. A comprehensive

benefits package is available including medical, dental, and vision

insurance, paid vacation time and paid holidays, profit sharing, and

401(k) with company match.

ÂThe required schedule is Sunday, Monday, Thursday, Friday, and

Saturday from 3:00pm-11:30pm with a 30 minute break each day.

Prepare all rental documents accurately and completely.

Verify car information and VIN number for security and car

control.

Provide additional service to Emerald Aisle members by

offering our refueling option.

Maintain the appearance of the Exit Booth and surrounding

areas to present a neat and orderly image.

Ensure that Booth is stocked with appropriate supplies to meet

the needs of our customers.

Provide all customers with undivided attention while assisting

them at the exit booth.

Make eye contact and greet all customers; thank customer at

the conclusion of all transactions.

Assist customers with directions, maps, local area

information, and appropriate service information; effectively and

efficiently resolve all customer service issues as necessary.

Perform other customer service related duties, in addition to

those listed, to ensure our service levels meets the needs of the

customer.Â

Equal Opportunity Employer/Disability/Veterans

Must be at least 18 years of age

Must have a High School Diploma or GED

Must have at least 6 months of prior customer service and/or

sales experience

Must have a basic level experience and understanding of a PC and

Microsoft Office products

Must be authorized to work in the United States and not require

work authorization sponsorship by our company for this position now or

in the future

To apply for this position, please CLICK

HERE

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