Full Time Greeter Boston Logan Airport (East Boston, MA)

Full Time Greeter Boston Logan Airport (East Boston, MA)

02 May 2019

Full Time Greeter Boston Logan Airport (East Boston, MA)

Vacancy expired!

Get on the fast track to a more rewarding career with National Car

Rental and Alamo Rent A Car - teams that are committed to quality,

innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding

and growing. At National and Alamo, exciting careers and opportunities

are made possible, because how far you go is really up to you. It's a

fast-paced, people oriented business that offers incredible earning

potential and performance-based promotions. Our philosophy is to take

care of our customers and employees first. We know if we do this,

success will follow - for both our company and our employees.

National and Alamo at Boston Logan Airport has an exciting opportunity

for a Full-Time Greeter! The Greeter provides superior, friendly,

efficient service during all aspects of the rental car process by

greeting and fulfilling club member needs as they relate to the Emerald

Aisle rental process. The Greeter provides members with appropriate

vehicle selection as determined by the Emerald Aisle program

guidelines, creates and maintains a friendly, efficient environment for

all customers, and assists in making all transactions quick and

efficient. The Greeter performs all responsibilities with a focus on

the needs of our customers and in accordance with our Quality Standards.

This position pays $14.50/hour and has potential for a monthly

customer service bonus and sales incentive which can significantly

impact overall compensation. A comprehensive benefits package is

available including medical,dental, and vision insurance, paid vacation

time and holidays, profit sharing, and 401(k) with company match.

The required full-time schedule is Sunday, Monday, Wednesday, Friday,

and Saturday from 7:30am-4:00pm. A 30 minute break will be given each

day.

Work proactively with drivers, service agents, handheld return

agents and managers to ensure proper vehicle supply.

Welcome members to the facility when they exit the bus or

arrive on the lot.

Direct customers to exit booth, provide local directions and

maps and provide return directions where applicable.

Assist members with questions and concerns to minimize counter

visits.

Communicate customer service issues to management.

Ensure that hangtag information is completed correctly.

Maintain clean low mileage fleet mix requirements.

Maintain Emerald Aisle for cleanliness.

Thank member for their business.

Provide upgraded vehicles on request.

Perform other customer service related duties in addition to

those listed, to ensure our service meets the needs of our

customers.Â

Equal Opportunity Employer/Disability/Veterans

Must be at least 18 years of age

Must have a High School diploma or GED

Must have a minimum of 6 months experience handling customer

service functions

Must have a minimum of basic level experience and

understanding of a PC and Microsoft Office Products required; knowledge

of Odyssey system a plus

Must have a current and valid driver's license with no more than

2 moving violations and/or at-fault accidents on driving record within

the past 3 years

Must have no drug or alcohol related convictions on record within

the past 5 years

Must be authorized to work in the United States and not

require work authorization sponsorship by our company for this position

now or in the future.

To apply for this position, please CLICK

HERE

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