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CIC is looking for a welcoming and customer service oriented part-time team member to support the day-to-day responsibilities of our Concierge in Cambridge. Starting wage for this position is $17/hr for approximately 25 hours/week. Applicants must be available to work Monday-Friday, from 8am-1pm.
ABOUT CIC
Founded in 1999, CIC’s mission is to improve the world by helping exceptional entrepreneurs innovate better and faster. We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, and Warsaw and are growing into other cities, within the US and abroad. We currently serve 2000+ startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. The spaces are purposefully designed and built for innovation, featuring tailored workspaces such as biotech and robotics laboratories, and bring together frequent, large gatherings of the best and brightest innovators and entrepreneurs.
CIC currently has over a million square feet of space under lease and is actively pursuing campuses in additional cities globally, including Dublin, Tokyo, Bilbao, and Sydney, with plans to grow to 50 cities over the next 10 years. We pride ourselves on displaying a high degree of care and accuracy in everything that we do, and we work to ensure that our clients thrive every day that they are in our space. We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, and as such we are looking for people who are interested in contributing toand improvingthe way we work.
We invite you to explore all our openings here: https://cic.com/jobs
Learn more about our teams here: https://cic.com/about-us
THE IDEAL CANDIDATE
We like to employ service-minded people who are dependable and able to work independently. More specifically, we are looking for someone who possesses the following characteristics:
Personable, naturally enjoy helping others, and unflappable in a hectic environment
Enjoys learning about the organization and is enthusiastic about sharing their knowledge of CIC’s programs, events and amenities with guests, clients and staff
Detail-oriented and organized with solid time management skills, strong ability to multitask
Self-motivated and proactive in taking ownership and responsibility for recurring tasks and leading projects to completion
Able to communicate in a friendly and professional manner, both verbally and in writing
Independence, reliability, and willingness to learn
GENERAL OVERVIEW OF RESPONSIBILITIES
This person will join our Concierge Team, and the responsibilities include:
Staffing the front desk, especially during peak morning hours, lunch breaks, scheduled times, or full-time Concierge absences.
Representing CIC as the first friendly face to clients, guests, and visitors while at the desk
Interacting with guests and clients in person and on the phone, in a courteous manner by displaying a pleasant and gracious personality even under stressful situations
Prioritizing positive guest interactions and client needs first, then project work as time allows
Helping keep Concierge running smoothly and efficiently by assisting with recurring organizational tasks
Contributing to team projects that help streamline Concierge trainings, resources, and responsibilities, while helping CIC grow as a whole
Collaborating with other members of Concierge who are responsible for the front desk and mail/package experience
REQUIREMENTS
Availability to work each weekday morning with an 8am start time
Ability to focus and thrive in a hustling and bustling lobby environment
Highly detail-oriented and organized work style with solid time management skills
Efficient and focused approach to daily tasks, and able to self-direct additional work when appropriate
Comfort with fluctuating lobby temperatures during the winter months
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:
Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
Regular massages, access to a nursing room, secure bicycle parking, a game room, a gym, shower rooms with towels, and stocked kitchens.
Central location. CIC Cambridge is a stone’s throw from the Kendall Square MBTA Red Line stop. CIC Boston is centrally located in downtown Boston and is within walking distance to the Blue, Green, Orange, and Red line.
Great benefits! See more below.
COMPENSATION
Starting compensation is $17/hour plus 401k matching after the first year of employment (must be 21+) plus 12 unpaid holidays per year. Annual reviews with raises every year for those on track with strong performance.
APPLY HERE: https://jobs.lever.co/cic/0d6732ae-bbaa-4ecd-b88a-593fe964f7a1?lever-origin=applied&lever-source%5B%5D=Craigslist
CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
