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Stoneham Municipal Employees Federal Credit Union is seeking part-time Tellers for our Stoneham and Melrose locations who enjoy working face to face with customers and bring a warm, friendly smile and attitude every day. We attribute our success to employees who consistently deliver beyond expectations. Their efforts help us maintain the strong ties we have in the communities we serve. In appreciation for their role in the credit union’s success, we strive to maintain a pleasant team environment that offers room for career advancement and growth.
Job Responsibilities
Greet and welcome members to the credit union in a courteous, professional, and timely
manner, providing prompt, accurate, and efficient member transactions
Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and enter deposits into computer records
Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances
Assist with mail or email transactions, when available
Maintain an up‐to‐date comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up‐to‐date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures
Promote, explain, and cross‐sell other credit union services such as consumer and mortgage loans, IRAs, certificates, debit and credit cards, on‐line banking, mobile banking, checks, and money orders
Receive mortgage, consumer loan, and other payments, and ensure the payments match
balances due. Enter payments into computer. Generate member receipts
Place hold on accounts for uncollected funds
Count, check, and package coins and currency
Balance cash drawer at the end of the shift and compare totaled amounts to computer generated
proof sheet. Research and resolve discrepancies. Report any discrepancies to the
supervisor as necessary
Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
Report malfunctions of teller computers and other equipment used at the teller station
Works Saturday rotation
Job Qualifications
Currently enrolled in High School or High School Diploma
Strong customer service and communication skills
Proficient PC skills including Microsoft Office programs (Word and Excel)
Must be dependable and able to juggle multiple tasks at one time
Must be detail oriented and able to function in a fast-paced and changing environment
We offer competitive pay and benefits. Qualified candidates, please email resume to lcantalupohr@gmail.com. No Phone calls, please!