We are looking for a Remote Support Agent to assist delivery drivers through online chat. Our company provides real-time support, helping drivers resolve issues quickly and efficiently while they’re on the road.
Responsibilities:
Respond to driver inquiries via online chat
Provide clear and accurate solutions to delivery-related problems
Guide drivers through app-related issues and troubleshooting
Maintain a professional and friendly tone in all interactions
Document and report common issues to improve support processes
Requirements:
Fluent in English (both written and spoken)
Strong communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Previous customer support experience is a plus
Reliable internet connection and a quiet workspace
Benefits:
Fully remote position
Flexible shifts
Competitive hourly pay
Opportunity to work in a fast-growing industry
If you’re a quick thinker with excellent communication skills, we’d love to have you on our team! Apply now by sending your resume and a brief introduction.
