Job description
We are looking for a fun, motivated, and self-starting individual to join our Taproom team interested in any of the following aspects of our operations: server, bartender, host, and barista work at our coffee bar. This individual must have a passion for people, food, craft beer, and coffee. This individual must also enjoy sharing their passion with others. You will be responsible for delivering an exceptional customer experience. Each taproom staff member will be on the front lines of sharing our story and representing our brand. Being able to provide value to our guests through sharing your passion and love for craft beer is a must. We take pride in providing the tools to be successful with the company. We will cross train through different departments which will allow you to master all of the positions below. The ideal candidate will be passionate, committed, relentlessly quality focused, a good listener, mentor, and teammate. This position will report to our Taproom Managers. You will ideally be able to join our team as soon as possible. Must be 21 plus and available weekends, nights, and holidays.
About Mighty Squirrel Brewing Co.
Mighty Squirrel was founded by friends and home-brewers Naveen Pawar and Henry Manice in 2015 and has since expanded distribution of its beers across Massachusetts through its partner Atlantic Beverage. In December 2018 we launched our first brick and mortar brewery and taproom in Waltham where customers can view the entire brewing process start to finish. In March 2024 we launched our Fenway restaurant where we combined the elements of a brewery taproom, kitchen, and coffee shop. By the end of May 2025, we are scheduled to launch our Arsenal Yards Taproom and Tapas restaurant in Watertown, MA. Mighty Squirrel is always looking to find fun ways to interact with the community through fun and creative events and innovative partnerships. Learn more at www.mightysquirrel.com and on our social media pages @mightysqrl.
Job Responsibilities
Customer Service:
Assist customers in their beer & food selections through guest feedback and effective communication of our beer & food options
Assist customers in their coffee and retail beer 4pk selections with outstanding communication
Train on our coffee making processes and utilize these skill-sets to give our guests the best coffee experience possible
Provide our guests with professional, hospitable, and timely service
Stock and re-stock coffee bar and retail beer 4pks as needed
Prepare and plate food items
Practice safe food prep and handling up to ServSafe standards
Share your passion for coffee and interact well with guests
Assist in private events as needed
Clean and bus coffee bar/retail area routinely throughout the shift.
Be proactive in cleaning to keep the workspace behind the coffee shop/retail space and bathrooms
Educate our guests on our brewing process
Share your passion for craft beer and making guest interactions through unassuming connections
Provide our guests with professional, hospitable, and timely service
Pour and serve beer in accordance with Mighty Squirrel quality standards
Stock and re-stock ice as needed
Be proactive in cleaning to keep the workspace behind the bar, the coffee shop/retail space, and taproom, with bathrooms fully stocked and cleaned to Mighty Squirrel Standards
Clean and bus taproom routinely through the shift including removal of trash from food brought in from the outside
Work as a team to provide exceptional guest satisfaction
Fulfil curbside orders
Perform all other duties as needed
Back of house:
Replace and flip empty kegs as needed
Be proactive in keeping the cold storage room clean to Mighty Squirrel standards
Clean any food baskets
Follow opening and closing procedures as outlined in your training
Rotate inventory to follow FIFO policy
Perform all other duties as needed
Maintenance:
Clean broken glass
Maintain sanitary standards, including but not limited to trash removal and mopping
Clean draft lines
Troubleshoot and solve any equipment issues including but not limited to draft systems and POS systems
Perform all other duties as needed
Qualifications
Age: 21 years or older. For this position, we don't hire folks under 21 years of age.
High School Diploma or equivalent required
TIPS and/or Serve Safe certified
Prior experience being a bartender or a server
Compensation, Benefits, and Perks
Competitive pay + tips
Generous beer, food, and merch perks
Please submit a resume and cover letter to Brian Burke, our General Manager, via the email provided at the Craigslist contact info.
