We are seeking a motivated and experienced Front of House Supervisor to join our dynamic team at a high-volume airport restaurant. As a key leader on the floor, you will ensure smooth day-to-day operations, deliver exceptional guest service, and support our front-of-house staff in maintaining a high standard of professionalism, efficiency, and hospitality.
Responsibilities:
-Supervise daily front-of-house operations, including host, server, and bar staff.
-Ensure a warm and welcoming guest experience, upholding customer service excellence.
-Coordinate seating and guest flow in a fast-paced, high-turnover environment.
-Train, motivate, and monitor front-of-house team members to ensure consistent performance.
-Handle customer complaints or issues promptly and professionally.
-Maintain cleanliness, safety, and sanitation standards in all guest-facing areas.
-Communicate effectively with kitchen and back-of-house staff
-Monitor inventory levels of front-of-house supplies and communicate needs to management.
-Assist with opening and closing procedures, including cash handling and reporting.
-Help create a positive team atmosphere with leadership and encouragement
-Support adherence to airport security and compliance protocols.
Requirements:
-Minimum 2 years of supervisory experience in hospitality environment.
-Strong leadership and team-building skills.
-Exemptional communication and interpersonal abilities.
-Ability to multitask and stay calm under pressure.
-Knowledge of POS systems and basic cash handling.
-Flexibility to work varied shifts, including early mornings, nights, weekends, and holidays.
-Must be eligible to work in secure airport areas (require background check and security clearance).
Preferred (not required):
-Experience working in an airport or other travel-related environment.
-Familiarity with airport-specific service expectations and guest demographics.
-Food Handler and/or Alcohol Service certifications (or willingness to obtain).
Why Join Us:
-Competitive pay and benefits (Health Insurance/Vacation/PTO)
-Fast-paced and exciting environment
-Opportunities for growth and advancement
-Work with a supportive and professional team
