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Are you passionate about the hospitality industry and do you love leading a team of people through a successful service? Are you a natural leader with superb communication skills, excellent hospitality skills, and a talent to help impart your food, beverage and hospitality knowledge on others?
Serenitee Restaurant Group is looking for experienced managers and supervisors in the hospitality industry who are people oriented leaders with excellent organizational and cost control skills.
We value traits such as organization, attention to detail, superb communication skills, and of course, grace under fire. Must lead by example and be an active presence in the dining room.
Managers are responsible for developing and operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved.
Some responsibilities include the following:
Building the Business and Guest Base: taking a long term view with regard to guest satisfaction, making every decision based on what is best for the guest.
Quality of Operations: including food, service, hospitality, training and development, security, safety, cleanliness, sanitation and physical maintenance
Cost Management and Profitability: monitoring labor, forecasting labor and sales, monitoring and maintaining all cost control centers, beverage cost, etc.
Personnel: staff development/training, hiring, scheduling, performance reviews
Social Media and Local marketing in conjunction with the Marketing Director
Administrative Duties include correct and timely completion of Onboarding Paperwork for all new employees, Scheduling, Forecasting, Employee Status Change forms, Setting Training Schedules, Creating Daily Pre-Meal Agendas with weekly training focus, Assisting with Menu Development with the BOH and Bar Teams, etc.
Serenitee Restaurant Group owns and operates 8 locations throughout the North Shore: Minglewood Harborside in Gloucester, Calas in Manchester by the Sea, Hale Street Tavern in Beverly Farms, 15 Walnut in Hamilton Wenham, Opus in Salem, Maggies Farm in Middleton, The Spot in Georgetown, and TWK {The Waterfield Kitchen} in Winchester. We pride ourselves on having the organizational structure and support of a larger restaurant group while still maintaining the unique culture and vibe of each of our locations.
We offer excellent starting pay with regular and ongoing opportunities for financial and career growth with both merit and annual raises (annual raises issued in January of each year) and plentiful opportunities for advancement within the group.
We also offer excellent benefit packages including superb employer contribution to Tufts healthcare and Guardian dental plans, for which you are eligible to enroll one month after date of hire. We also have excellent perks such as paid vacation time, paid sick time, employee referral bonuses, annual bonus plans for all managers, and our soon to be rolled out flexible perks programs, which allows you to choose from a wide array of monthly benefits, ranging from gym memberships to fitness clothing/technology to dog walking services or continuing education.
Come and meet with us and discover why our turnover rate is so low within our management teams and why so many of us love working with Serenitee! We hope to meet with you to discover if we are the right fit for one another
