NOW HIRING HOSTS! Join us for Open Interviews this SATURDAY, 3/30/24, from 1pm-3pm at Seamark Seafood & Cocktails!
Seamark Seafood & Cocktails
Opening April 2024 at Encore Boston Harbor, Seamark will offer a contemporary interpretation of New England's timeless seafood dining experience, boasting a bounty of elevated favorites and featuring the freshest pier to plate fish, lobster and shellfish available.
POSITION SUMMARY
The Host and Lead Host are responsible for providing prompt and courteous service to restaurant guests, including taking reservations, managing guest lists, greeting and seating guests, and accommodating special requests. Our Hosts must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
PRIMARY RESPONSIBILITIES
- Ensure the host stand is fully stocked with pens/pencils, note pads, reservation book, daily function sheet, toothpicks, -and candies.
- Review property daily occupancy, group activity, VIPs, and special guests.
- Escort guests to the table for seating, present menus, and wish a good meal.
- Monitor service flow in the restaurant and update table statuses.
- Accommodate guests’ special requests whenever possible.
- Process payments according to POS and cash handling procedures.
- Answer the restaurant phone, make reservations and cancellations. Take phone orders, as needed.
- Resolve guest complaints using property procedures.
OUR IDEAL CANDIDATE
- Previous work experience in service for at least 2 years.
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing.
- Ability to effectively deal with internal and external customers and staff, some of whom will require elevated levels of patience, tact, and diplomacy.
As an important member of our team, you’ll be eligible for:
- Health, Dental, and Vision insurance
- Competitive Pay- highly motivated Hosts can earn upwards of $700 - $850 weekly.
- Wages are based on the expected average earnings of regular hourly rate plus tips for a full-time employee.
