We are looking for a strong administrative/clinical support candidate to join our team in a fast-paced Podiatry/Foot Surgery practice in Chestnut Hill and Newton, MA.
Pay:$24-27/hour
Full or part time options negotiable.
Days open: Monday - Friday.
Hours may vary slightly but are 8-4pm and 7:30-3:30pm on select days.
A convenient 5-10 minute walk from the D-branch of the Green Line for both locations.
We pay for parking and contribute to T-pass, if taking the T.
Partial medical insurance for single and family.
Full individual dental insurance.
Full long-term disability insurance.
401K contribution with matching available.
Vacation days, sick days, and paid time off also offered.
Certain benefits may not be available for part-time employees.
Candidate must have exceptional multi-tasking customer service skills and enjoy working in a fast-paced environment.
Strong computer skills are required.
Knowledge of Epic and Athena billing platform a plus, but NOT required.
MUST be flexible to work at both office locations (if needed).
MUST be able to lift 20 lbs.
Experience in a medical office setting would be strongly preferred, but we will train the RIGHT person.
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Duties include, but not limited to:
Welcomes patients and visitors, providing check-in support for the medical team. Verifies and obtains demographic and insurance information from patients at check-in. Answers or refers all inquires. Prepares all necessary paperwork for patient's visit.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person and over the telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; notifies provider and patients of any delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintains a clean and organized reception area at all times.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Checks patients in and out, rooms patients, assists with dispensing of durable medical equipment and over-the-counter products.
Provides x-ray and orthotics scanning support for podiatrists (We will teach you to do this!)
Provides turn-over and cleaning of exam rooms for physicians between patient appointments and regular stocking of exam room supplies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Please message us with a resume and we look forward to meeting you!
