Company Description
Comfort Keepers is a leading provider of in-home care services in Stoneham, MA. Our experts provide customized care plans, including personal care and companionship-homemaker services, to help seniors and adults live an independent, quality life. We serve various communities in the Andover, Melrose, Medford, Malden, Saugus, Stoneham, Wakefield, Lynnfield, Reading, Stoneham, Beverly, Peabody and more towns with compassionate and professional in-home care.
Role Description
This is a full-time on-site role for an Outreach Specialist at Comfort Keepers of Middlesex in Stoneham, MA. The Outreach Specialist will be responsible for Office work, community outreach, writing communication materials, and providing exceptional customer service to clients and partners on a daily basis.
Qualifications
Strong Communication and Customer Service skills
Experience in Sales and or Community Outreach
Proficient in Writing effective communication materials
Excellent interpersonal and relationship-building skills
Ability to work independently and in a team setting
Previous experience in the healthcare or social services industry is a plus
The ideal candidate will have a background in caregiving (CNA, HHA, LPN) Have cared for a loved one. Experience in client needs assessment
Responsibilities:
Caregiver Introduction: Facilitate the introduction of caregivers to their assigned cases, ensuring they are well-prepared to meet the client's needs.
Client Assessment: Conduct thorough assessments of clients to determine their specific needs and develop tailored care plans.
Assist in deciding what services and support each client requires, coordinating with caregivers to ensure these needs are met.
Support and Guidance: Provide ongoing support and guidance to caregivers, addressing any issues or concerns that arise.
Flexible Scheduling: Maintain a flexible schedule to accommodate the varying needs of clients and caregivers.
CALL TODAY MAKE AN APPOINTMENT 978-664-6700. Ask for Barbara. The Outreach Specialist will be responsible for Office work, community outreach, facilities and rehabs. writing communication materials, and providing exceptional customer service to clients and partners on a daily basis.
