Client Service Representative

Client Service Representative

25 Jun 2024
Massachusetts, Boston, 02108 Boston USA

Client Service Representative

Our client, a premium wholesale company located south of the city, is seeking a Client Service Representative to join their team until November. The schedule for this role is Monday through Friday starting at either 7:30am or 8:30am, and ending at either 4:30pm or 5:30pm, respectively. This role is compensating up to $31 an hour, depending on experience. Qualified and interested candidates are encouraged to apply today for immediate consideration.Responsibilities:Enters, manages, and tracks customer, employee, and sample orders from order entry through delivery verification.Escalates any concerns and ensures all changes are implements and resolved for customers.Analyzes all order related transactions assuring accuracy and gaining corrections as needed.Works with price lists to ensure all orders are correct, working cross functionally to resolve and execute.Maintains and updates order processing/procedural documentation as required.Works cross functionally to ensure accurate and timely completion of position responsibilities.Generates reports and statistics as needed for internal and external customers.Ability to work in a fast-paced environment, handling multiple priorities at once with a positive attitude.Qualifications:Bachelor's Degree2-5 years customer service experience preferably in a consumer goods manufacturing environment.Ability to effectively prioritize multiple and often competing tasks.Excellent written communication skills including the ability to independently compose correspondence.Excellent verbal and interpersonal skillsPositive, professional outlook, sense of urgency and pleasant telephone voice and manner.Strong knowledge with all Microsoft softwareExperience with Power BI, preferred but not necessary.Ability to effectively present information and respond to questions from customers and internal teams.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future (TM)

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