Harbor Health Services is looking for a talented Patient Access and Financial Counselor to join our team at the Geiger Gibson Community Health Center.
We offer an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!
Come join our great operations team at the health center as we expand services in the community!
Role:
The Patient Access & Financial Counselor provides direct services to patients of the Community Health Center by providing scheduling access and financial counseling.
Responsibilities:
Greets patients upon arrival at health center and promptly and courteously answers incoming phone calls.
Accurately and efficiently registers new patient to include data entering patient demographic information, managing POS insurance verification process and collecting payments.
Ensures patient visit is reimbursable.
Manages patient appointment process.
Interviews all new patients regarding their insurance eligibility and, as appropriate, reviews patient eligibility.
Assist patients in renewing their insurance with Commonwealth Care products.
Participates in Mass Health Training Forum meetings outside Harbor Health (HHSI) by representing and advocating for HHSI on Financial Counselor issues as directed by supervisor.
Verifies and/or assists the Senior Patient Access Representative in verifying the Self Pay list for eligibility on a monthly basis and reconciles any discrepancies.
Requirements:
High School Diploma or GED
1 Year of experience in a professional office environment in an ambulatory healthcare setting preferred
Excellent verbal and written communications skills
Excellent customer service, organizational, problem solving and priority setting skills
Computer literate: proficient in Windows and Microsoft Office Outlook, Word and Excel, proficient use of Internet
Basic Math and reading comprehension skills
Ability to effectively and efficiently perform all assigned tasks in fast-paced environment
May substitute 1 year of experience for bilingual capacity (English/Spanish, Portuguese or Vietnamese)
Third party billing experience preferred
Bilingual skills in the English and Vietnamese, Spanish or Portuguese preferred
Knowledge of current federal and state health insurance regulations/processes preferred
PLEASE APPLY ONLINE AT:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=408d9981-05cb-4530-b223-acff48d0efc8&ccId=19000101000001&jobId=576836&source=CC2&lang=enUS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
