Senior Office Staff - Customer Service Manager

Senior Office Staff - Customer Service Manager

04 Feb 2025
Massachusetts, Boston, 02108 Boston USA

Senior Office Staff - Customer Service Manager

Senior Office Person - Customer Service (Ashland, MA)

compensation: Commensurate with performance and Experience

employment type: full-time

job title: Senior Customer Service

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive organizational and office skills. This position involves extensive use of computers, paperwork, some sales, leadership skills and the ability to juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for a leader experienced in customer service with Microsoft Office experience.

At our company, we do quality work in nice homes, businesses and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. EOE.

What we offer:

Competitive wages

Potential for bonus/incentives

Benefits Package including: health, dental, IRA with match

Paid holidays/vacation

Friendly, professional team working environment

Skills/Requirements:

Be punctual, reliable & trustworthy

Be highly organized and detail-oriented

Be friendly at all times on the phone and with staff

Computer experience with Office, Excel, and QuickBooks

Must be a self-starter

Experience in the construction field is not necessary

Marketing and social media skills are a plus

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