Vacancy expired!
$1,000 Sign-On BonusFairfield Residential is looking for an experienced Community Leasing Associate to join their team. Our property, V2 Apartments has 256 units and is located in Chelsea, MA.ABOUT THIS ASSOCIATE:At Fairfield Residential, we build communities. Our Leasing Associates are mega-talented and passionate salespeople who embody our core values. From discovering the prospects needs through matching them with their perfect apartment, our Leasing Associates create better living for better lives.Our team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas.Mostly importantly, a Leasing Associate often serves as a prospective residents first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities.There is plenty of room for growth in this exciting role on the Fairfield Residential Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager.WHAT YOU CAN EXPECT TO DO IN THIS ROLE:CUSTOMER SERVICE & SALESBe the first point of contact with prospective residents, current residents, vendors and Fairfield associates.Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.Determine the customers needs, resolve and/or escalate to a higher level as permitted.Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.OPERATIONSManage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.Use Yardi accounting software manage the leasing process.MARKETINGComplete marketing/advertising tasks including updating social media sites.Maintain knowledge about local market conditions; shop local competition.WHAT YOULL NEED DAY ONE:1+ year(s) of experience in sales or customer serviceExperience or knowledge in leasing or real estate a plusStrong typing and computer skills with knowledge of Microsoft Outlook, Word and Excel.Knowledge of tax credit, fair housing, and trade practices a plusExperience using Yardi or other related property management accounting software a plusExperience using Microsoft platform including Outlook, Word, Excel requiredHigh school diploma or equivalent requiredWeekend availability is required; must be able to work a flexible schedule to include weekends and holidays.The sign on bonus, less usual deductions, will be paid following the completion of 90 days of employment. Estimated Rate of Pay:$22.00 - $24.00This position is non-exempt; the range above reflects hourly rates.
