Position Title: Retail Sales Manager
Position Type: Exempt FT 40+ hrs.
Schedule: 5 days inclusive of one or both weekends days
Location: Cambridge, MA & Boston, MA
Reports To: Director of Retail
Curio Spice Co. is a certified B Corp™ dedicated to finding unique, sustainably-produced spices around the world, sourcing them responsibly and bringing them together in artful blends. We operate a brick and mortar store in Cambridge, MA, and our spice blending studio, fulfillment center and warehouse is located in Winchester, MA. We aim to create an intense sensory and educational experience for our customers in order to bring them closer to the communities of farmers we work with around the world. Our products are sold online, directly to restaurants, and through other retail stores across North America. We are an independent, woman-owned benefit corporation.
Purpose: The Retail Sales Manager (RSM) is responsible for managing the sales floor at Curio’s brick and mortar retail operations, including Curio Spice Co. Cambridge and Curio Spice Co. Boston Public Market and leading the teams accountable for meeting and exceeding sales goals. They will also help to grow the Curio Spice brand through successful customer interactions and delightful customer experiences. The RSM is responsible for: revenue goals and execution in both locations, in-person customer service, buy online pick-up in store program, displays and merchandising, proper inventory rotation, training and developing store staff, ensuring high standards of hospitality that translate to robust sales, and supporting projects that relate to brand development and awareness, including overseeing our community bookstore space in Cambridge. In addition to these tasks the RSM is responsible for daily operations in the store, making deposits, updating the team on revenue goals, running stock takes, prepping for sampling and demos, requesting inventory replenishment, etc. This role will be managed and supported operationally by the Director of Retail to ensure success.
Required Skills & Experience:
-2+ years retail or similar sales management experience
-2+ years experience managing direct reports
-Experience with driving sales and implementing new sales techniques when goals aren’t being met
-Excellent time management and prioritization
-Excellent communication skills
-Working knowledge or passion in specialty food, cooking, spices
-Ability to maintain composure, efficiency, and quality of work in a fast-paced environment
-Independent worker and self-starter
-Ability to access Cambridge & Boston locations
-Ability to work both Saturday and Sundays as needed
-Ability to lift up to 40 lbs
-Ability to stand for 8 hrs
-Ability to reach overhead, bend down, and continually able to walk up and down a staircase carrying boxes, products and other necessary items
Curio requires all employees to provide proof of up to date COVID-19 vaccinations upon hiring. Employees are required to stay up to date with COVID-19 vaccinations and must be willing to comply with mask mandates when required
Preferred Skills & Experience
-Retail, food industry, or hospitality experience
-Experience with Shopify
-Experience with inventory management systems
-Experience with hiring and training
Benefits
-Health (80% covered by Curio), dental, and vision insurance
-Health (80% covered by Curio), dental, and vision insurance
-401k company match up to 4%
-Green commuting reimbursement
-30+ hrs/week to be eligible
-10 days sick time
-14 days paid time off
-11 paid holidays
-Free spices
-Sensory training and education
-Employee field trips and development opportunities
Application link with more job details:
https://forms.gle/zi7PRMpwyF39nWhR9
