Audio-Visual Support Technician (Corporate)

Audio-Visual Support Technician (Corporate)

30 Oct 2025
Massachusetts, Boston, 02108 Boston USA

Audio-Visual Support Technician (Corporate)

CourtSmart, designs and installs advanced, AV recording/AI, and presentation systems to courtrooms throughout the USA and internationally. Our technology uses AI in our courtroom solutions. We are looking for AV professionals based in our HQ office in North Chelmsford, MA.

Job Description:

We are seeking full-time experienced AV Support Technicians capable of working both independently and as part of a team. This is a full-time position to support our government installations. Travel is required from time-to-time but the main focus of this position is to remotely support the installations from our HQ office. CourtSmart is a successful employee-owned business for 30 years. CourtSmart is an ESOP company that is a qualified ownership and retirement opportunity for our full-time employees.

Job Responsibilities Include:

Primary job function is to provide remote support for installed AV installations. Previous Experience in supporting AV installations is essential. This is NOT an entry level position.

Responsibilities will also include design, install and maintain multi-component hardware and software AV systems including: digital recording systems, presentation systems, PA systems, AI real-time courtroom displays, multi-camera switching systems, video conferencing systems, etc.

Travel to sites for scheduled installations, site-visits, and support issues will be required from time-to-time.

Research, test and evaluate new AV products (controls, DSPs, microphones, cameras, presentation systems)

Design and produce quotations for management approval to satisfy customer requests.

Maintain our HQ test courtroom

Skills Required:

Understanding of AV signal-flow and the ability to design, troubleshoot, and fine tune programing for DSPs and control systems

Basic knowledge of Crestron control system programming is a big plus.

Implementing and integrating video conferencing systems

Perform rack-builds on-site and in-house with cable management to industry standards

Ability to terminate standard AV cables and wiring such as: XLR, ΒΌ-Inch, BNC, and CAT5e/6, db9 pin serial, etc.

General knowledge in interacting with networks

Experience in remote AV support

Experience and DANTE certification a big plus

Ability to work with and train customers at different levels of experience

We offer an excellent compensation/ benefit package including an ESOP retirement plan. Our company offers an exciting future for qualified candidates who will help us in our planned growth. This position requires the ability to pass background criminal checks through local and federal agencies as needed. Must be able to obtain a valid passport.

If qualified, please respond and ATTACH YOUR RESUME

This is NOT a remote position. This is NOT a contract position. This is NOT an entry level position.

CourtSmart Digital Systems is an equal opportunity employer headquartered in MA.

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