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We are currently seeking a Field Service Technician for the Boston area to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, and sparkling water dispensers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of NBM providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide an extensive hands-on training process upon hire.
A typical schedule for a Field Service Technician is Monday-Friday, 8:00AM-5:00PM. This may slightly vary depending on work load.
Responsibilities:
Responsible for troubleshooting product for required repairs
Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
Visually inspect for leaks and malfunctions
Perform service agreement tasks and other job-related duties as assigned
Responsible for following company and customer safety policies and procedures
Maintain and comply with company vehicle maintenance policy and procedures
Technician will have strong technical and mechanical aptitude
Technician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites
Electronically transferring customer and company information
Regular and reliable attendance
Requirements:
Experience in repair and maintenance
Technical school degree preferred
General Computer Skills required
Must have good verbal and written skills
Ability to learn the internal workings and repair approaches to repairing water coolers
Ability to work in a fast pace environment where quantity and quality go hand in hand
A good driving record
Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
Valid driver’s license
Must be at least 21 years old
Please forward a copy of your resume
