Level II Data Center Field Techs Needed (1 Month Project)

Level II Data Center Field Techs Needed (1 Month Project)

16 Oct 2024
Massachusetts, Boston, 02108 Boston USA

Level II Data Center Field Techs Needed (1 Month Project)

We're hiring 3-5 field Data Center technicians for a gig to support an office refresh project. Freelancers who have 4+ years experience with Device Rack & Stack, Fiber Optic Cabling, Porting Fiber patches, and following labeling standards are eligible for this gig.

Start Date: 3/1/2025

Scope:

- Works on complex assignments requiring a high degree of initiative

- Requires minimal oversight and reports to a team leader

Project Details:

- Approximately 1 month in duration.

- Likely three shifts/day 8 hours each.

- Includes evenings and weekends.

- Will require travel to various locations within the Cambridge, MA Area.

Please reply if you're interested so we can get you onboarded onto our candidate verification platform.

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Your Roles and Responsibilities:

- Takes a journeyman role in installing, moving, decommissioning, and troubleshooting hardware, including cabinets, - shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it

- Confirm and label devices, racks, and cables

- Work in a standard ticketing system, providing clear, timely, and appropriate customer communications

- Work under the direction of a more senior Data Center Field Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

- Perform design redlining and produce detailed reports and documentation

- Maybe be required to fulfill on-call duties on a rotating basis

- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

- Maybe be required to fulfill on-call duties on a rotating basis

- High school diploma or general education degree (GED) and 4+ years’ related experience and/or training; or equivalent combination of education and experience

- High attention to detail and ability to ensure and follow other technicians’ direction to ensure quality

- Performs multiple tasks and ensures deadlines

- Networks with key contacts outside own area of expertise

- Determines methods and procedures on new assignments and may coordinate activities of other personnel

- Excellent verbal and written communication skills in English

- Ability to respond to any On-Call request within 1 hour, while on-call.

- Effectively utilize ticket, inventory, and dispatch management systems

- Experience cabling systems (power/copper/fiber/other) correctly based on Statements of Work, ticket requirements and/or SOP standards

- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

- Proven ability to adapt to changing priorities, conditions, and circumstances

- Strong organization skills

- Basic knowledge of computer hardware

- Basic understanding of networking components and infrastructures

- Basic knowledge of copper and fiber test equipment

- Excellent troubleshooting skills

- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

- Experience with cable management and knowledge of how to run fiber and copper in a data center

- Basic knowledge of electrical, HVAC, and data center infrastructures

- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

- Ability to learn new software

- Working knowledge of networking components and infrastructures, including Wi-Fi

Preferred Qualifications:

- Certifications in Networking, Server/IT infrastructure and Data Center technologies are desired

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