Description: To function as a member of the administrative team and complete all daily tasks to ensure smooth day to day operations in busy practice located in MA.Responsibilities:Use of athenaCollector for scheduling patient appointments, including patient registration, and practice billing. Responsibilities will include, but are not limited to the following:
Verify patient Insurance eligibility and adding insurance
Patient Scheduling, including cancelling and rescheduling appointments, creating multi resource appts, using waitlists, and double booking when applicable
Patient Check In
Collecting Patient Copays /Payments
Patient Check Out
Using Workflow Dashboard
Completing Day End Activities
Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital as needed
Verifies information from patients including demographic and health insurance information
Prepares documents for billing physician encounters; enters data, ensures that referrals are received, etc.
Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
Organizes and updates patient files, charts, and records
Responsible for stocking of supplies and assists in ordering supplies
Performs other duties as requested
Skills and Qualifications:Education from approved medical administrative program or equivalent preferred
High School Diploma or equivalent required
1 to 3 years of experience as a Medical Secretary preferred
Experience with EMR strongly preferred (Athena or eCW a plus)
Experience with Microsoft Office suite
Steward Health Care is an Equal Employment Opportunity (EEO) employer, Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.Additional InformationSteward Medical Group is taking additional necessary preparations to ensure patients can receive compassionate care in safe, carefully managed environment – with confidence and without fear.Our Safe and Ready program consists of a rigorous [three-point] standard ensuring patient safety, confidence and convenience.Any COVID-19 related care takes place in designated areas away from other patients and their families.
A stringent cleaning policy has been implemented throughout our facilities.
A strictly controlled visitor and mask policy is required for patient and colleague safety.
Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where our patients live. Steward - the largest privately held health care company in the U.S. - owns and operates 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lives through the company's managed care and health insurance services.Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.