Ready to help us transform healthcare? Bring your true colors to blue. What We NeedThis position will support the Business Continuity/Disaster Recovery and Commercial Liability Insurance programs to ensure a resilient organization well equipped to recover from a business disruption. Responsibilities include hands on managing of the procurement and renewal of all corporate and subsidiary insurance policies, coordination of all related claims activity, managing of relationships with third party advisors and brokers, identifying exposures and insurance solutions, providing insurance requirements and risk management advisory for vendor arrangements and corporate events. In addition, this position will be responsible for frequent interaction with business owners to understand initiatives requiring an insurance and loss prevention perspective, business continuity planning, developing annual insurance budgets, and promoting safety throughout the organization.This role will work in conjunction with business leaders across the organization to ensure crisis management awareness as well as the appropriate preparedness of personnel during the event of a disaster. This includes providing training and awareness on required deliverables as well as tracking and monitoring for completion. Leveraging strong technical, analytical, communication, and leadership skills, the candidate will bridge business continuity, emergency management and disaster recovery into a cohesive whole.Key Accountabilities:Commercial Liability Insurance
Collaborate with Senior Leaders across the organization to provide actionable reports on how the company manages risks in connection to insurance renewals
Partner with key business stakeholders to ensure insurance coverage meets and evolves with business requirements
With direction, help to manage the procurement and renewal of all corporate and subsidiary insurance policies by interfacing with advisors, providing up-to-date information on BCBSMA and completing renewal applications
Coordinate and report on all related commercial insurance claims activity including placing carriers on notice of potential claims and providing updates as needed
Work with Legal and Procurement to provide insurance requirements and risk management advisory for vendor arrangements and corporate events
Provide insurance requirements and risk management advisory for vendor arrangements and corporate events, which requires interacting with different business areas and leaders outside the department
Business Continuity
Support the execution of requirements for business impact analysis, risk assessments, plan updates, exercises, reviews, and training. This will include documenting and maintaining data collected in initial and ongoing Business Impact Analyses (BIAs), Risk Assessments, Recovery Strategies and Plans in the Business Continuity system of record
Provide data analysis, create management reports and manage database processes
Participate in RFP Process helping to triage questions and maintain the on-going renewals of vendor contracts
Develop communications and real-time reporting for all levels of the organization including the Board of Directors, senior executives, and all associates
Ensure that the processes performed by the business and technology are in accordance with internal policies and standards
Provide training, support, and business continuity consulting across the organization as needed
Maintain and distribute various documents to ensure that the company is prepared in case of a crisis
Perform other duties and/or special projects as assigned
Qualifications:
Excellent communication skills required, with a capacity for analyzing and presenting data in plain language to a variety of audiences. Strong verbal and written communication skills with ability to confidently deliver
Excellent analytical, organizational, and decision-making skills; must be comfortable working in technical as well as a business process environment
Strong initiative, seeks challenges, strives to progress their business continuity competencies, excellent business acumen, and easily establishes and sustains internal and external relationships in a complex organizational environment
Proficiency in MS office products, particularly Excel, and general data management tools
Willingness to learn and adapt quickly
Confident, self-starter with the ability to work with minimal supervision
Builds relationships and utilizes networks across levels and organizations to achieve results
Strong interpersonal, verbal, and written communication skills and attention to detail
Ability to influence the decisions and opinion of others without having direct authority
Demonstrated initiative and ability to handle a high workload and manage priorities in a fast-paced environment
Should be available on a 24/7 basis for weather monitoring
Experience and Education:
Bachelor’s Degree or equivalent business experience
Understanding of BCBSMA or other health insurance plan processes a plus
Working knowledge of with information technology systems and/or business management principles
Experience in analytics, data science, business intelligence, business resiliency / disaster recovery concepts and methodology a plus
A mind for process, a passion for data, and a willingness to take on tough challenges in a fast-paced environment
Experience executing the business resiliency planning cycle including analysis, design, implementation, validation, testing, problem resolution
Analytical framework and advanced Microsoft Office (Excel, Outlook, Word, Access, and PowerPoint) skills required
Minimum Education Requirements:High school degree or equivalent required unless otherwise noted above LocationHinghamTime TypeFull timeSalary Range: $73,900.00 - $90,300.00The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.This job is also eligible for variable pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.WHY Blue Cross Blue Shield of MA?We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.Our Commitment to YouWe are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.
