Description We are offering a short-term contract employment opportunity for a Volunteer Coordinator in the Financial Services sector, located in Jamaica Plain, Massachusetts. The role involves managing customer service tasks, utilizing various software tools and handling financial operations. Responsibilities: Manage and coordinate volunteer programs and events Utilize ADP - Financial Services and Avaya CMS tools for service management Handle customer inquiries using CRM and ERP - Enterprise Resource Planning systems Oversee ERP Solutions and use About Time for effective time management Handle inbound calls and provide assistance to customers Conduct regular auditing of operations and ensure compliance with set standards Oversee billing functions and manage cash activity Maintain and update customer records regularly Monitor customer accounts and ensure timely resolution of issues Process customer credit applications with accuracy and efficiency Requirements Demonstrated proficiency in ADP - Financial Services Proficiency in using Avaya CMS Experience with CRM tools Familiarity with ERP - Enterprise Resource Planning Skilled in ERP Solutions Ability to use About Time software Experience in Answering Inbound Calls Auditing skills Expertise in Billing Functions Experience in handling Cash Activity Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
