IT Support Specialist

IT Support Specialist

02 Nov 2021
Massachusetts, Lexington, 02421 Lexington USA

IT Support Specialist



Job Number: 233394

IT Support Specialist


  • IT Support Specialist required for a 6 month contract to hire position open in Lexington, MA (with travel to Wilmington, MA site as well)

  • Responsible for ensuring continuity of IT services for users by providing the technical expertise, assistance and project coordination necessary to deploy, configure and support computer hardware/software products including peripherals, desk/mobile phones and desktop/conference room based audio/video.

  • Provide front line helpdesk support

  • Deploy, upgrade and configure PCs/tablets/printers/desk phones/smartphones and other end user related computer/networking peripherals

  • End user application installation, support, training centered around the Office suite, other productivity applications and various scientific software packages

  • Work closely with other IT staff and outside vendors to ensure continuity and a high level of service

  • Provide technical assistance and advice to users as needed

  • Support audio/video systems used on desktop and in the conference rooms throughout the company offices

  • Assist with the modification and development of documentation to support the IT function

  • Stay abreast of the latest developments in IT

  • Other responsibilities and projects as needed


Required Skills:


  • 4+ years of relevant work experience

  • Hardware: desktops, laptops, printers, tablets, desk phones, smartphones, other computer peripherals, network switches

  • Operating Systems: Windows 7/8, Windows Server 2008/2012, OSX

  • Basic networking (switching, VLANs)

  • Support of various instrument based and non-instrument based scientific/research software

  • BA or AA Degree in Computer Science

  • Strong interpersonal skills

  • Excellent communication and listening skills

  • Flexibility, well organized and excellent attention to detail

  • Must enjoy working as part of a small team and approach work with a "can-do" attitude



THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.