Job Type: RegularTime Type: Full timeWork Shift: Evening (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Phlebotomist (40 hour M-F 2:00pm-10:30pm with weekend rotation)The Clinical Laboratory/Division of Pathology is an integral part of the patient care provided by Beth Israel Deaconess Hospital-Needham. The laboratory provides state of the art testing services for both in-patients and outpatients. These services include anatomical pathology, cytopathology, clinical chemistry, microbiology, hematology, transfusion medicine and immunologyJob Description:Job Summary: Performs, under supervision, routine and specialized blood drawing from patient to obtain specimens for use in the diagnosis and treatment of diseases. This position services a population ranging in age from infancy to geriatric.Essential Responsibilities:Follows all procedures and protocols for blood collectionCollects blood using proper safety and infection control procedures.Able to use the LIS and HIS proficiently: performing registration, test ordering, report printingOrders all tests on outpatients using all appropriate test codes and includes any needed comments.Processes Outreach samples effectively and efficientlyPerforms patient registration on an on going basis, performs proper patient identification.Collects specimens using the correct collection containers and labels all specimens properly.Answers telephone courteously and gives results and/or relays messages as required.Performs client service duties: interacts in a professional manner, answers client questions, problem solving.Required Qualifications:High School diploma or GED required.Certificate 1 Phlebotomy Certificate preferred.0-1 years related work experience required.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campusAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled
