Description We are in search of a Collections Representative to join our team located in South Boston, Massachusetts. This role is within the financial industry and focuses on ensuring the smooth operation of loan administration and collections activities. This is an opportunity that offers a long term contract employment.Responsibilities Accurately processing customer credit applications Keeping customer credit records precise and up-to-date Actively managing internal collectors and national collections vendors Independently handling follow-ups on collections activities Efficiently dealing with repossessions, auctions, and workouts when required Acting as a key resource for resolving lending and collections issues Ensuring the accurate reporting of collections activities Monitoring customer accounts and taking necessary action when needed. Requirements Minimum of 1 year of experience in a Collections Representative role or similar Proficiency in Collection Processes Comprehensive understanding of Credit and Credit Applications Familiarity with Federal Credit Union operations Knowledge of Credit Union Policies Experience with Repossession procedures Demonstrated ability in Collections Proficiency in Credit - Collections Experience in Collections - Consumer Strong communication and negotiation skills Ability to maintain a high level of confidentiality and professionalism Excellent problem-solving and decision-making skills High school diploma or equivalent required Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
