A server is a restaurant or hospitality professional responsible for attending to customers' needs during their dining experience.
Their primary duties involve greeting guests, taking and delivering food and beverage orders, ensuring customer satisfaction, and processing payments. Servers often work closely with kitchen and bar staff to provide efficient and enjoyable service.
Key responsibilities typically include:
Greeting and seating customers
Taking accurate food and beverage orders
Recommending menu items and answering questions
Delivering food and drinks in a timely manner
Checking on customers to ensure satisfaction
Processing payments and handling cash
Maintaining a clean and organized workspace
Adhering to sanitation and safety guidelines
Successful servers possess strong interpersonal skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. They often have a thorough knowledge of the menu and are able to upsell items to increase revenue.
