We are seeking a friendly and professional Front Desk Receptionist to join our skilled vibrant dental team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional care and attention while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties include but are not limited to:
-Greet and welcome visitors in a warm and professional manner, confirm patient information and note changes.
-communicate with clinical staff any necessary information based on check-in
-Answer and direct incoming phone calls, taking messages as necessary.
-Manage appointment scheduling and calendar management for staff.
-Assist patients in scheduling with specialists we work with
-Perform clerical duties such as data entry, filing, and maintaining office records.
-Assist with administrative tasks including correspondence and document preparation/printing/faxing/scanning.
-Utilize office software, including Eaglesoft and Lighthouse 360, for basic scheduling and account tasks.
-take multiple forms of patient payment and communicate with patients regarding options for payment. (web-based credit card, check, cash, CareCredit)
-Maintain a clean and organized reception area.
-Provide support to other departments as needed and work as a team at the reception/business area
Experience:
Previous experience in a receptionist or administrative role in a dental setting is preferred.
Proficiency in clerical skills including data entry and office management.
Strong organizational abilities with attention to detail.
Familiarity with office software applications; experience with dental software is a plus especially Eaglesoft
Excellent communication skills, both verbal and written.
Ability to work independently as well as part of a team.
If you are passionate about providing excellent service, working with an exceptional team, and have the skills we are looking for, we encourage you to apply for this exciting opportunity!
