The concierge at the Lathrop Community is the primary contact for residents and visitors and is responsible for welcoming all with an attitude of interest whether on the telephone or in person and assisting in any way. The concierge is responsible for monitoring exits and entrances and is knowledgeable in the implementation of the security, fire and evacuation systems.
The Lathrop Community is a Kendal affiliate and offers a comprehensive benefit package for all full time employees including but not limited to: 3 Blue Cross plan options, 2 Delta Dental plan options, 403B with match, LTD, life insurance and a generous time off package supporting a work life balance.
Job duties include but are not limited to:
Welcoming residents and guests in a friendly and helpful manner
Answering or referring inquiries in person or on the telephone, assisting residents as appropriate
Notifying staff of visitors
Answering and directing incoming calls or paging staff as requested
Maintaining security log and completing incident reports
Monitoring entrance and lobby areas as well as other areas of the building via the camera system
Keeping daily census
Keeping others updated on resident information
Monitoring all security systems including life line pendants and pull cords
Responding to emergency events and following proper procedures
Working with Resident Engagement and update activity board as needed
Scheduling activity and conference rooms as well as guest suite
Distribution of deliveries to residents and staff
Assisting Marketing with distribution of printed information
Assisting Dining with menu distribution and other functions as needed
Performing other general clerical duties as requested
This full time 40-hour position is a key part of the resident experience and requires strong attention to detail as well as the desire and ability to establish and maintain positive working relationships with all stakeholders.
This opportunity has a starting hourly range of $17.50 - $20.00.
Apply online at lathrop.kendal.org or email a resume to sgauger@lathrop.kendal.org
Lathrop promotes and diverse and inclusive work environment.
