♞ Dispatcher Driver Manager Wanted ♞ (Springfield)

♞ Dispatcher Driver Manager Wanted ♞ (Springfield)

07 Aug 2024
Massachusetts, Western massachusetts 00000 Western massachusetts USA

♞ Dispatcher Driver Manager Wanted ♞ (Springfield)

Vacancy expired!

We are a National Trucking company with roots here in Springfield and we are looking for a quality minded responsible team player to work the night shift as a trucking Dispatcher & Night driver manager.

The Dispatcher is responsible to optimize daily truck activity while communicating directly with our Drivers and Operations management. A core function is ensuring all dispatch data in our TMW operating system is kept updated and accurate real time. Timely, accurate and effective communication is a critical function of the role, either by pushing electronic messages to their assigned Drivers and/or by phone. Other primary contacts will be with the our Safety team and Terminal Managers. Record keeping and date entry required.

Responsibilities:

Plan daily load activity and assign work for a 60+ fleet of Class A Drivers

Coordinate with Customer Service ensuring customer loading and delivery demands are met

Address problems and requests via phone and electronic messaging

Proficient use of our TMW operating system to assign activity and push out communications

Monitor the route and status of trucks to coordinate and prioritize their schedule

Be a continual source of real time info about orders, traffic, obstacles and requirements

Data entry - maintain dispatch records, load activity and other information

Interact with Drivers in a positive and professional manner as an advocate and coach

Monitor Drivers’ available hours of service and adjust dispatch instructions accordingly

Promote safety, compliance and productivity as a coach, counselor, mentor

Be a team player aiding field operations and other departments as needed

Willingness to accept other duties as may be assigned

Requirements:

Experience in Dispatch

Highschool diploma or equivalent, associates or bachelor’s degree preferred

2+ years of dispatching, or similar experience within the trucking / transportation industry

Knowledge of State & Federal regulations including but not limited to hours of service

Excellent communications skills - with considerable time spent on phones and email

Effective analytical and decision-making skills

Able to work well in a fast-paced environment with strong time management skills including

The role will require multi-tasking and the ability to effectively resolve conflicts

Have the flexibility to fill in for other Disptchers when on vacation

Proficient using various programs - Outlook, MS Word, Excel - knowledge of TMW a big plus

Interested Applicants should respond to this ad with a resume or list of qualifications with current contact information.

Job Type: Full-time

Experience:

dispatching: 2 year (Required)

Education:

Associate (Preferred)

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